Returns & Exchanges

At Stila Cosmetics, we want you to be completely satisfied with your beauty purchase. If you are not entirely happy with your order, we offer a 30-day window for returns on products purchased directly from our official website.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and email address to start the process and select the items you wish to send back.

2

Print Your Label

Once your return request is approved, download and print the prepaid shipping label provided via email to ensure your package is tracked and handled correctly.

3

Pack Your Products

Carefully pack the items in their original packaging, ensuring the products are securely sealed to prevent damage during transit, and include your packing slip.

4

Ship and Refund

Drop off your package at the designated carrier location; once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing